Current Vacancies

We pride ourselves on excellent customer service and on delivering an exceptional and unique hospitality experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in food & customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

You will be working closely with the Front of house team and be responsible for key areas within the restaurant and ensure customers receive outstanding service.

What are we looking for?

We are a growing company with a big heart. We are looking for passionate people with a thirst for knowledge who strive to be the best they can be.

We have high standards of quality and service and expect everyone to be friendly to both our guests & their team; as a small team, you will need to be supportive and flexible to play your part in making sure this happens.

Tons of experience is not essential as we will teach you everything you need to know but for this role we are looking for:

• Excellent attention to detail

• The ability to work unsupervised in a busy environment

• Health and Safety regulations awareness as well as knowledge of hygiene

• Interest in customer service

• Positive attitude to work and cooperate closely with other team members

Who are we?

Blue Diamond Group is the UK's largest Garden Centre Group, with 46 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfields.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique hospitality experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in food & customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who will always put our customers first.

You will be working closely with the Front of house team and be responsible for key areas within the restaurant and ensure customers receive outstanding service.

What are we looking for?

We are a growing company with a big heart. We are looking for passionate people with a thirst for knowledge who strive to be the best they can be.

We have high standards of quality and service and expect everyone to be friendly to both our guests & their team; as a small team, you will need to be supportive and flexible to play your part in making sure this happens.

Tons of experience is not essential as we will teach you everything you need to know but for this role, we are looking for:

• Excellent attention to detail

• The ability to work unsupervised in a busy environment

• Health and Safety regulations awareness as well as knowledge of hygiene

• Interest in customer service

• Positive attitude to work and cooperate closely with other team members

Who are we?

Blue Diamond Group is the UK's largest Garden Centre Group, with 46 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfields.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We are currently looking for an enthusiastic Chef De Partie with a can-do attitude for our kitchen at Redfields Garden Centre.

We would love you to have previous experience in a similar role, with good knowledge of food and kitchen procedures with the ability to be able to manage the back-of-house team. The successful Chef De Partie must be self-motivated, quality-driven, and keen to learn and develop.

Salary will be dependent on experience, but you can expect your role to be varied and rewarding. There are great opportunities to develop and progress your career within the Blue Diamond Group. In addition, there is a generous staff discount and paid holiday.

Hours of work will be based on a 40-hour week working 5 days out of 7.

No evening shifts and the perfect working/family balance.

Roles & Responsibilities:

· To deliver a consistent quality of a high standard for the restaurant.

· To provide our customers with exceptional customer service

· Assist the Restaurant Manager in controlling stock, minimising wastage and working within the budget.

· Providing a safe, secure and appealing food and beverage environment by adhering to the company’s Health & Safety policies

The successful Chef De Partie will:

· Be able to work unsupervised and work well within a team

· Have a good eye for detail

Blue Diamond Group is the 2nd largest Garden Centre Group, with 45 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We are seeking a Seasonal Plant Manager, who is passionate about delivering an exceptional horticultural experience to our valued customers.

Our Plant Managers pride themselves on not only giving our customers the very best in product quality and choice, but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of plant care and quality are always maintained and that our customers enjoy exceptional service and specialist advice.

As a Plant Managers you will be hands-on, and responsible for managing and leading your team in pulling all of this vital activity together so that our customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment!

Our ideal Plant Managers will:

• Have experience working in Garden Centres, although we are open to talking to candidates from any horticultural or retail background.
• Have an energetic personality and ability to engage and connect with our AB1 target customers and lead all our customers to products that are most appropriate for their requirements.
• Have a creative and entrepreneurial attitude towards plant retailing and be able to use reports to benchmark your performance and make commercial decisions.
• Be meticulous to the detail in terms of product placement, standards, presentation, visual elevation and overall look and feel.
• Ensure there is adequate stock cover and availability for our customers and proactively manage stock levels from entry to exit.
• Have excellent knowledge of plants, plant care and maintenance.
• Be an inspirational leader for Centre staff ensuring they receive clear direction and performance management with a culture of coaching and mentoring
• Be able to use an Epos system.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group, one of the UK's largest garden centre groups with 47 centres across the UK and Channel Islands, is proud to welcome Frosts into our portfolio. Managing Director Alan Roper shared, “Frosts Garden Centre is a thriving and respected family business with a unique brand and excellent reputation within the local community. We intend to protect its heritage and core values whilst driving the business forward into the future."

We are excited to announce that Frosts Garden Centre in Woburn Sands has recently been acquired by Blue Diamond, opening some fantastic opportunities to join our team. We are committed to maintaining Frosts' heritage and values as we integrate the garden centre into the Blue Diamond family, while continuing to provide the high-quality service customers expect.

We are seeking a Goods in Assistant who is passionate about delivering an exceptional retail experience to our valued customers.

This position is a hands-on role where you will be responsible for not only the smooth and efficient process of all incoming stock from door to floor, but also provide support to our delivery service of a vast range of goods to our valuable customers.

Experience of working in a similar warehouse environment, along with forklift and power pallet truck licences, are desirable but not essential as full training will be provided.

Our ideal Goods in Assistant will:

• Have the ability to work under pressure at a fast pace in a team or individually and have a degree of flexibility.
• Have experience of working with a computerised stock management system, using handheld devices to scan barcodes on goods.
• Have a high level of accuracy and be able to investigate and resolve any system discrepancies.
• Make sure that our smooth and efficient processes, for all incoming stock including inter branch transfers, are followed; ensuring all deliveries are processed with credits raised, when necessary.
• Communicate with the team and meet the demands of ‘door to floor in 24’.
• Load and unload delivery vehicles.
• Ensure all customer orders and web orders are picked, wrapped and labelled accurately ready for despatch.
• Arrange deliveries to customer and centres within the group.
• Ensure deliveries are made promptly using efficient route planning.
• Easily engage and connect with customers at point of delivery.
• Carry out vehicle safety checks and maintenance.
• Have a good working knowledge of standard IT applications, specifically Outlook and Microsoft Excel.
• Carry out general maintenance duties as required around the Garden Centre.
• Any other duties required by the Goods in Manager and Garden Centre Operation Manager.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group, one of the UK's largest garden centre groups with 46 centres across the UK and Channel Islands, is proud to welcome Frosts into our portfolio. Managing Director Alan Roper shared, “Frosts Garden Centre is a thriving and respected family business with a unique brand and excellent reputation within the local community. We intend to protect its heritage and core values whilst driving the business forward into the future."

We are excited to announce that Frosts Garden Centre in Willington has recently been acquired by Blue Diamond, opening some fantastic opportunities to join our team. We are committed to maintaining Frosts' heritage and values as we integrate the garden centre into the Blue Diamond family, while continuing to provide the high-quality service customers expect.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group, one of the UK's largest garden centre groups with 46 centres across the UK and Channel Islands, is proud to welcome Frosts into our portfolio. Managing Director Alan Roper shared, “Frosts Garden Centre is a thriving and respected family business with a unique brand and excellent reputation within the local community. We intend to protect its heritage and core values whilst driving the business forward into the future."

We are seeking a Garden Leisure and Christmas Department Manager who is passionate about delivering an exceptional retail experience to our valued customers.

Our Garden Leisure and Christmas Department Managers pride themselves on not only giving our customers the very best in product quality and choice, but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of service and quality are always maintained and that our customers enjoy specialist advice.

As a Garden Leisure and Christmas Department Manager you will be hands-on, and responsible for managing and leading your team in pulling all of this vital activity together, including the smooth transition of the summer leisure season into a stunning Christmas department. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment!

Our ideal Garden Leisure and Christmas Department Managers will:

• Have experience working in Garden Centres, although we are open to talking to candidates from any background.
• Have an energetic personality and ability to engage and connect with our AB1 target customers and lead all our customers to products that are most appropriate for their requirements.
• Have a creative and entrepreneurial attitude towards plant retailing and be able to use reports to benchmark your performance and make commercial decisions.
• Be meticulous to the detail in terms of product placement, standards, presentation, visual elevation and overall look and feel.
• Ensure there is adequate stock cover and availability for our customers and proactively manage stock levels from entry to exit.
• Have excellent levels of customer service and be able to provide high quality aftercare to our customers purchasing garden furniture.
• Be an inspirational leader for Centre staff ensuring they receive clear direction and performance management with a culture of coaching and mentoring.
• Be able to use an Epos system.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group, one of the UK's largest garden centre groups with 46 centres across the UK and Channel Islands, is proud to welcome Frosts into our portfolio. Managing Director Alan Roper shared, “Frosts Garden Centre is a thriving and respected family business with a unique brand and excellent reputation within the local community. We intend to protect its heritage and core values whilst driving the business forward into the future."

We are excited to announce that Frosts Garden Centre in Bedford has recently been acquired by Blue Diamond, opening some fantastic opportunities to join our team. We are committed to maintaining Frosts' heritage and values as we integrate the garden centre into the Blue Diamond family, while continuing to provide the high-quality service customers expect.

As a Gardening Department Supervisor you will be responsible for supervising and leading your team, so that our customers have a truly unique and memorable shopping experience. We pride ourselves on giving our customers the very best product knowledge, quality and choice, and creating an aspirational shopping experience through stunning visual displays. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment.

The position is a hands-on role where you will support the Gardening Department Manager to maintain high levels of customer service and be meticulous to detail in terms of product placement, standards and presentation. You should be able to work on your own initiative, have a flexible approach as well as having a good eye for detail.

Our ideal candidate will:

• Have supervisory experience, ideally in retail, although we are open to candidates from other supervisory backgrounds.
• Possess an energetic personality and the ability to engage with our AB1 target customers.
• Connect with our customers and lead them to products that meet their needs, increasing add-on sales.
• Have a creative and entrepreneurial approach to retail and a keen eye for visual merchandising.
• Recognise and act on sales opportunities.
• Use reports to benchmark performance and make commercial decisions.
• Be a positive and effective communicator.
• Be able to use an EPOS system.

As a Gardening Department Supervisor, your responsibilities will include:

• Analysing performance reports and taking appropriate action to drive profitability.
• Managing and overseeing three to four sub-departments.
• Ordering and managing stock levels, ensuring adequate cover and identifying slow-moving stock for corrective action.
• Ensuring POS material is accurate in the relevant areas.
• Maintaining high retail standards in your area.
• Implementing action points based on reports and floor walks.
• Serving as a key contact for your team, providing clear direction and guidance.
• Deputising for the Department Manager in their absence.

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in gardening. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

Blue Diamond Group, one of the UK's largest garden centre groups with 46 centres across the UK and Channel Islands, is proud to welcome Frosts into our portfolio. Managing Director Alan Roper shared, “Frosts Garden Centre is a thriving and respected family business with a unique brand and excellent 

We are actively looking to recruit an experienced Fashion Retail Assistant for our Fashion Department in Canterbury Garden Centre.    

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Fashion, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

As a Fashion Retail Assistant, you will be responsible for

• Maintaining and ensuring the Fashion Department is immaculately always presented and stock is replenished as required
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in the relevant areas
• Using the EPOS system

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 46 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who will always put our customers first.

Skills & Personal Qualities Required

Excellent communication skills
Be polite, confident and friendly
Be able to remain patient, calm and polite in difficult situations
Understand and able to prioritise the needs of customers
Positive body language
Excellent problem-solving skills
Be flexible and be able to think strategically
Be able to follow and ensure your team follow instruction
Be accurate and pay attention to detail, even when under pressure
Good numeracy and computer skills
Strong leadership skills and previous managerial experience are essential as you will be managing a large till team
Proactive in driving and motivating a team to produce results
Demonstrate an enthusiastic and self-motivated approach

Job Overview

The Till & Customer Service Manager will ensure the till team provide excellent customer service along with impeccable levels of accuracy. You will carry out effective analysis of transactional reports and take responsibility for ensuring company policies and procedures are being adhered to by the till team. You will implement solutions to problems as they arise and seek advice when required.

Key accountabilities/primary responsibilities

Financial Analysis
Daily, weekly and monthly reports must be analysed and actioned promptly, resolving any discrepancies – duties include:
Responsible for cash and banking reconciliation
Refund analysis
Manage system price accuracy
Analyse and interpret system-generated financial reports

Management Duties

Recruit, train and performance manage till and customer service supervisors & assistants
Organise weekly rotas ensuring adequate staffing

Other

Monitor till hardware and report any faults
Monitor security and ensure vigilance to reduce theft
Ensure data protection and consumer legislation policies are adhered to
You may be required during your employment to carry out any other duties which are reasonable and within your capabilities to meet the needs of the business.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 46 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

Our Food Halls pride themselves on not only giving our customers great service but also supplying great local and regional produce, with also providing them with an aspirational shopping experience through displays and telling stories. They work hard to constantly ensure stock availability, that our high standards are always maintained and that our customers enjoy exceptional service and passion for food.

As Food Hall Manager, you would be responsible for managing and leading your team in pulling all this vital activity together so that our customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales, profitability, and food hygiene – so you will have a real sense of ownership and empowerment!

Our ideal Food Hall Manager will:

• Have experience of working in Food Retail, although we are open to talking to candidates from any form of Retail background.
• Have an energetic personality with an ability to easily engage with and connect with our AB1 target customers.
• Have a creative and entrepreneurial attitude towards Food retailing.
• Be able to recognise and act on sales & profit opportunities.
• Be meticulous with the details in terms of product placement, standards, presentation, visual elevation, and overall look and feel.
• Have the ability to manage and develop a team.
• Be able to use Excel reports to improve performance.
• Have the ability to manage stock from entry to exit within the centre.
• Be an excellent communicator with your team and the Store.
• Be able to use an Epos system.
• Look out for New Local Suppliers that would fill gaps within your current ranging.
• Being able to use Excel and Outlook
• Working with all HR, HSE, food safety, environmental and fire guidelines in line with company HR and compliance guidelines

Blue Diamond Group is the 2nd largest Garden Centre Group, with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

Skills & Personal Qualities Required

Excellent communication skills
Be polite, confident and friendly
Be able to remain patient, calm and polite in difficult situations
Understand and able to prioritise the needs of customers
Positive body language
Excellent problem-solving skills
Be flexible and be able to think strategically
Be able to follow and ensure your team follow instruction
Be accurate and pay attention to detail, even when under pressure
Good numeracy and computer skills
Strong leadership skills and previous managerial experience essential as you will be managing a large till team
Proactive in driving and motivating a team to produce results
Demonstrate an enthusiastic and self-motivated approach

Job overview

The Till Manager will ensure the till team provide excellent customer service along with impeccable levels of accuracy. You will carry out effective analysis of transactional reports and take responsibility for ensuring company policies and procedures are being adhered to by the till team. You will implement solutions to problems as they arise and seek advice when required.

Key accountabilities/primary responsibilities

Financial Analysis
Daily, weekly and monthly reports must be analysed and actioned promptly, resolving any discrepancies – duties include:
Responsible for cash and banking reconciliation
Refund analysis
Manage system price accuracy
Analyse and interpret system generated financial reports

Management Duties

Recruit, train and performance manage till and customer service supervisors & assistants
Organise weekly rotas ensuring adequate staffing

Other

Monitor till hardware and report any faults
Monitor security and ensure vigilance to reduce theft
Ensure data protection and consumer legislation policies are adhered to
You may be required during your employment to carry out any other duties which are reasonable and within your capabilities to meet the needs of the business

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Outdoor Leisure & Christmas as well as having a good eye for detail. Our customers are our main priority, so, therefore, you will be passionate about customer service, polite and outgoing and someone who would always put our customers first.

As a Outdoor Leisure & Christmas General Assistant, you will be responsible for

• Maintaining and ensuring the Outdoor Leisure & Christmas Department is immaculately presented at all times and stock is replenished as required
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in the relevant areas

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

Salary will be based on experience, but you can expect your role to be varied and there can be great opportunities to develop and progress your career within the Blue Diamond Group. In addition, there is a generous staff discount, paid holiday, and an optional pension scheme.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

Our Plant Area Department Managers pride themselves on not only giving our customers the very best in product quality and choice but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of plant care and quality are always maintained and that our customers enjoy exceptional service and specialist advice.

As a Plant Area Department Manager, you would be responsible for managing and leading your team in pulling all of this vital activity together so that our customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment!

Our ideal Plant Area Department Managers will:

• have experience working in Garden Centres, although we are open to talking to candidates from any horticultural or retail background.
• have an energetic personality with an ability to easily engage with and connect with our AB1 target customers.
• have a creative and entrepreneurial attitude towards plant retailing.
• have excellent knowledge of roses, plant care and maintenance.
• be able to recognise and act on sales opportunities.
• be meticulous to the detail in terms of product placement, standards, presentation, visual elevation and overall look and feel.
• have the ability to manage and develop a team.
• be able to use reports to improve performance.
• have the ability to manage stock from entry to exit within the centre.
• be an excellent communicator.
• be able to use an Epos system.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in plants and gardening, as well as having a good eye for detail. Our customers are our main priority, so, therefore, you will be passionate about customer service, polite and outgoing and someone who will always put our customers first.

As Seasonal Plant Supervisor   –  you will be responsible for

• Ordering
• Checking performance reports
• Merchandising and stock exit plans
• POS material is right in your areas
• Responsible for the retail standards in your area

General Duties

• Creating visual and inspirational displays to help sell products.
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car.
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor walks.
• Print and put out POS material in the relevant areas.
• Be able to identify slow-moving stock and action.
• Understand how to manage the sale area.

Deputy Duties

• Deputise for the Department Manager during holidays and days off.
• Communicate any issues or concerns to the CREM or CAT Manager.
• Organise the plant team with weekly and daily tasks.
• Update the team on instructions and guidelines from the BD plant team.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Home & Paper products, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be passionate about customer service, polite and outgoing, and someone who would always put our customers first.

As a Home Department Supervisor, you will be responsible for

• Ordering
• Checking performance reports
• Merchandising and stock exit plans
• POS material is right in your areas
• Responsible for the retail standards in your area

General Duties

• Creating visual and inspirational displays to help sell products.
• General shop floor maintenance and housekeeping.
• Using the EPOS system.
• Merchandising stock and any other duties required by the Department Manager.
• Follow guidelines on action points following reports and floor walks.
• Print and put out POS material in the relevant areas.
• Be able to identify slow-moving stock and action.

Deputy Duties

• Deputise for the Department Manager during holidays and days off.
• Communicate any issues or concerns to the CREM or CAT Manager.
• Organise the team with weekly and daily tasks.
• Update the team on instructions and guidelines from the Home Head Office team.

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 47 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

Our plant teams pride themselves on not only giving our customers the very best in product quality and choice but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of plant care and quality are always maintained and that our customers enjoy exceptional service and specialist advice.

As a Seasonal Plant Manager, you will be responsible for managing and leading your team in pulling all of this vital activity together so that our customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment!

Our ideal Seasonal Plant Managers will:

• have experience working in Garden Centres, although we are open to talking to candidates from any horticultural or Retail background
• have an energetic personality with an ability to easily engage with and connect with our AB1 target customers
• have a creative and entrepreneurial attitude toward plant retailing
• have excellent knowledge of plants, plant care, and maintenance
• be able to recognise and act on sales opportunities
• be meticulous to the detail in terms of product placement, standards, presentation, visual elevation, and overall look and feel
• have the ability to manage and develop a team
• be able to use reports in order to improve performance
• have the ability to manage stock from entry to exit within the centre
• be an excellent communicator
• be able to use an Epos system

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business, which in return helps all employees to maximise their full potential, then we would like to hear from you!

Our plant teams pride themselves on not only giving our customers the very best in product quality and choice but also on providing them with an aspirational shopping experience through creating stunning visual displays. They work hard to constantly ensure stock availability, that our high standards of plant care and quality are always maintained and that our customers enjoy exceptional service and specialist advice.

As a Seasonal Plant Manager, you will be responsible for managing and leading your team in pulling all of this vital activity together so that our customers have a truly unique and memorable shopping experience. Your focus will always be on the customer and meeting their expectations, but you will also have responsibility for driving sales and profitability – so you will have a real sense of ownership and empowerment!

Our ideal Seasonal Plant Managers will:

• have experience working in Garden Centres, although we are open to talking to candidates from any horticultural or Retail background
• have an energetic personality with an ability to easily engage with and connect with our AB1 target customers
• have a creative and entrepreneurial attitude toward plant retailing
• have excellent knowledge of plants, plant care, and maintenance
• be able to recognise and act on sales opportunities
• be meticulous to the detail in terms of product placement, standards, presentation, visual elevation, and overall look and feel
• have the ability to manage and develop a team
• be able to use reports in order to improve performance
• have the ability to manage stock from entry to exit within the centre
• be an excellent communicator
• be able to use an Epos system

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business, which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in plants and gardening, as well as having a good eye for detail. Our customers are our main priority, so, therefore, you will be passionate about customer service, polite and outgoing and someone who will always put our customers first.

As Seasonal Plant Supervisor   –  you will be responsible for

• Ordering
• Checking performance reports
• Merchandising and stock exit plans
• POS material is right in your areas
• Responsible for the retail standards in your area

General Duties

• Creating visual and inspirational displays to help sell products.
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car.
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor walks.
• Print and put out POS material in the relevant areas.
• Be able to identify slow-moving stock and action.
• Understand how to manage the sale area.

Deputy Duties

• Deputise for the Department Manager during holidays and days off.
• Communicate any issues or concerns to the CREM or CAT Manager.
• Organise the plant team with weekly and daily tasks.
• Update the team on instructions and guidelines from the BD plant team.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Fashion, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

As a Fashion General Assistant, you will be responsible for

• Creating visual and inspirational displays to help sell products
• General shop floor maintenance and housekeeping
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in the relevant areas

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in food and customer service, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

What are we looking for?

We have high standards of quality and service and expect everyone to be friendly and supportive and flexible to play your part in making sure this happens.

Ideally you will come from a food retail background, but this is not essential as we will teach you everything you need to know but for this role we are looking for:

• Excellent attention to detail

• The ability to work unsupervised in a busy environment

• Health and Safety regulations awareness as well as knowledge of hygiene

• Interest in customer service

• Positive attitude to work and cooperate closely with other team members

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Gardening, as well as having a good eye for detail. Our customers are our main priority, so, therefore, you will be someone who is passionate about customer service, polite and outgoing and someone who would always put our customers first.

As a Garden Department General Assistant, you will be responsible for.

• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in the relevant areas

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in Gardening, as well as having a good eye for detail. Our customers are our main priority, so, therefore, you will be someone who is passionate about customer service, polite and outgoing and someone who would always put our customers first.

As a Garden Department General Assistant, you will be responsible for.

• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to the car
• Using the EPOS system
• Merchandising stock and any other duties required by the Department Manager
• Follow guidelines on action points following reports and floor-walks

Print and put out POS material in the relevant areas

Blue Diamond Group is the second largest Garden Centre Group, turning over £350m per annum with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be well presented, physically fit, professional and friendly with an interest in Gardening & Plants, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

The successful candidate should ideally have experience in a fast-paced retail environment.

As a Seasonal Plants General Assistant, you will be responsible for:

• Replenishment of stock using stock rotational guidelines  
• Creating visual and inspirational displays to help sell products
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to car
• Using the EPOS system
• Be able to work as part of a team as well as on your own
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in relevant areas
• Work in other departments of the garden centre if requested

Blue Diamond Group is the 2nd largest Garden Centre Group, with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s Garden Centres.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you.

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be well presented, physically fit, professional and friendly with an interest in Gardening & Plants, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

The successful candidate should ideally have experience in a fast-paced retail environment.

As a Seasonal Plants General Assistant, you will be responsible for:

• Replenishment of stock using stock rotational guidelines  
• Creating visual and inspirational displays to help sell products
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to car
• Using the EPOS system
• Be able to work as part of a team as well as on your own
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in relevant areas
• Work in other departments of the garden centre if requested

Blue Diamond Group is the 2nd largest Garden Centre Group, with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!

We pride ourselves on excellent customer service and on delivering an exceptional and unique retail experience. As the ideal candidate, you will be well presented, physically fit, professional and friendly with an interest in Gardening & Plants, as well as having a good eye for detail. Our customers are our main priority, so therefore you will be someone who is passionate about customer service, polite and outgoing, and someone who would always put our customers first.

The successful candidate should ideally have experience in a fast-paced retail environment.

As a Seasonal Plants General Assistant, you will be responsible for:

• Replenishment of stock using stock rotational guidelines  
• Creating visual and inspirational displays to help sell products
• General shop floor maintenance and housekeeping
• Assisting customers with advice and carry to car
• Using the EPOS system
• Be able to work as part of a team as well as on your own
• Follow guidelines on action points following reports and floor-walks
• Print and put out POS material in relevant areas
• Work in other departments of the garden centre if requested

Blue Diamond Group is the 2nd largest Garden Centre Group, with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s Garden Centres.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you.

We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in customer service, as well as a good eye for detail. Our customers are our main priority, so therefore you will be passionate about customer service, polite and outgoing, and someone who would always put our customers first.

Skills & Personal Qualities Required

Excellent communication skills
Be polite, confident and friendly
Be able to remain patient, calm and polite in difficult situations
Understand and able to prioritise the needs of customers
Positive body language
Excellent problem-solving skills
Be flexible and be able to think strategically
Be able to follow and ensure your team follow instruction
Be accurate and pay attention to detail, even when under pressure
Good numeracy and computer skills
Strong leadership skills and previous managerial experience are essential as you will be managing a large till team
Proactive in driving and motivating a team to produce results
Demonstrate an enthusiastic and self-motivated approach

Job Overview
The Till & Customer Service Senior will ensure the till team provide excellent customer service along with impeccable levels of accuracy. You will carry out effective analysis of transactional reports and take responsibility for ensuring company policies and procedures are being adhered to by the till team. You will implement solutions to problems as they arise and seek advice when required.

Key accountabilities/primary responsibilities

Financial Analysis
Daily, weekly and monthly reports must be analysed and actioned promptly, resolving any discrepancies – duties include:
Responsible for cash and banking reconciliation
Refund analysis
Manage system price accuracy
Analyse and interpret system-generated financial reports.

Management Duties

Recruit, train and performance manage till and customer service assistants
Organise weekly rotas ensuring adequate staffing

Other

Monitor till hardware and report any faults
Monitor security and ensure vigilance to reduce theft
Ensure data protection and consumer legislation policies are adhered to
You may be required during your employment to carry out any other duties which are reasonable and within your capabilities to meet the needs of the business

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

Blue Diamond Group is the 2nd largest Garden Centre Group, with 49 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfield’s.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!